Privacy policy

Last updated: April 1, 2026

Ajker Deal US (“we,” “us,” or “our”) operates the website ajkerdealus.com. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We collect information to fulfill your orders, provide customer support, improve our services, and comply with legal obligations.

Personal Information You Provide

  • Contact details: Name, shipping address, billing address, email address, and phone number.
  • Order information: Details of your purchase, payment information (processed securely by third-party providers), and any special instructions.
  • Communication data: Messages sent through our contact form, email, or customer support.

Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent on the site, and referral sources.
  • Cookies and tracking technologies: We use cookies, pixels, and similar tools for site functionality, analytics, and marketing (with your consent where required).

Sensitive Information We do not intentionally collect sensitive personal information (such as health data or precise geolocation) beyond what is necessary for order fulfillment. Our products are general consumer products and do not require health-related data.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping your order within our stated timelines (1 business day processing + 3–4 business days shipping in the contiguous USA, Canada).
  • To send order confirmations, shipping updates, and tracking information.
  • To provide customer support and respond to your inquiries.
  • To improve our website, products, and services through analytics.
  • For marketing and promotional communications (only if you have opted in; you can unsubscribe anytime).
  • To detect and prevent fraud, enforce our Terms of Service, and comply with legal requirements.

3. How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary:

  • Service Providers: Shopify (our ecommerce platform), payment processors (Shopify Payments, Stripe, or PayPal), shipping carriers (USPS, FedEx, UPS), and analytics tools (e.g., Google Analytics).
  • Legal Compliance: When required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our website uses secure HTTPS encryption. Payment information is handled by PCI-DSS compliant processors and is not stored on our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use essential cookies for site functionality (shopping cart, checkout). We also use analytics and advertising cookies to understand traffic and personalize experiences.

You can manage cookie preferences through your browser settings. Some features may not work if you disable certain cookies. We honor Global Privacy Control (GPC) signals where applicable.

6. Your Rights and Choices (Including CCPA/CPRA Rights for California Residents)

You have certain rights regarding your personal information:

  • Access, correct, or delete your data.
  • Opt out of the sale or sharing of your personal information (we do not sell data).
  • Limit the use of sensitive personal information (if any).
  • Opt out of marketing communications by clicking the unsubscribe link or contacting us.

For California Residents (CCPA/CPRA): You have the right to request disclosure of categories of personal information collected, the purposes for collection, and the third parties with whom it is shared. You may also request deletion of your data (subject to exceptions). We will respond within the legally required timeframe and will not discriminate against you for exercising these rights.

To exercise any rights, email us at faisalavanne@gmail.com  with your order number (if applicable) and the specific request. We may verify your identity before processing.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, order-related data is kept for at least 7 years for accounting and warranty purposes. Analytics data is retained in anonymized form.

8. Children’s Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it.

9. International Transfers

We primarily operate in and serve the United States. If you are accessing our site from outside the USA, your data may be transferred to and processed in the United States. By using our site, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: faisalavanne@gmail.com

Response Time: Within 1 business day during business hours (Monday–Friday, 9:00 AM – 5:00 PM EST)

Mailing Address: 1012 Marquez Pl, Santa Fe, NM 87505, United States

Thank you for trusting Ajker Deal US. We are committed to keeping your information safe while delivering clean, fresh water solutions to your home.